Privacy Policy

Last updated April 21, 2026

Your privacy matters to us. This Privacy Policy explains how Get Penned LLC collects, uses, and protects your personal information when you use our service. If you have questions, contact us at sales@get-penned.com.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. When and With Whom Do We Share Your Information?
  4. Do We Use Cookies?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. Do We Collect Information from Minors?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do United States Residents Have Specific Rights?
  11. Do We Make Updates to This Notice?
  12. How Can You Contact Us?

1. What Information Do We Collect?

Information You Provide to Us

We collect personal information that you voluntarily provide when subscribing to our service or contacting us. This includes:

Payment Information

Payments are processed securely through Stripe. We do not store your card number, expiry date, or CVC on our servers. All payment data is handled directly by Stripe. You can review Stripe's privacy practices at stripe.com/privacy.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and how you interact with our site. This information is used for security and site analytics purposes only.

2. How Do We Use Your Information?

We use the information we collect to:

We will never sell your personal information or use it for purposes unrelated to your subscription without your explicit consent.

3. When and With Whom Do We Share Your Information?

We may share your information only in the following limited circumstances:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Do We Use Cookies?

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our site. These are standard, non-invasive tracking tools. You can set your browser to refuse cookies, though some features of the site may not function properly if you do so.

5. How Long Do We Keep Your Information?

We retain your personal information for as long as your subscription is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Subscription data (including recipient addresses and personalization notes) is retained for the duration of your active subscription.

When we no longer have a legitimate business need to process your information, we will delete or anonymize it. You may also request deletion of your data at any time by contacting us.

6. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal information, including:

However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

7. Do We Collect Information from Minors?

Our service is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us at sales@get-penned.com and we will take steps to delete that information promptly.

8. What Are Your Privacy Rights?

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, contact us at sales@get-penned.com. We will respond to all requests within 30 days.

9. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature. Because there is currently no uniform standard for recognizing DNT signals, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this policy accordingly.

10. Do United States Residents Have Specific Rights?

If you are a resident of California, Minnesota, or another state with specific data privacy laws, you may have additional rights, including the right to know what personal data we collect and how it is used, the right to access or delete your data, and the right to non-discrimination for exercising your privacy rights.

To exercise your state-specific rights, please contact us at sales@get-penned.com. We are committed to complying with all applicable state privacy laws.

11. Do We Make Updates to This Notice?

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and notify active subscribers via email. We encourage you to review this policy periodically.

12. How Can You Contact Us?

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Questions About Your Privacy?

We're a small business and we take your privacy seriously. Reach out anytime.

sales@get-penned.com

Get Penned LLC · 5995 Lincoln Dr, Apt 135 · Edina, MN 55436 · United States